Terms of service

1. Introduction Welcome to Dura Walk. By accessing our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

2. Product Description We take great care in providing detailed descriptions of our products, including materials, craftsmanship, and other features. However, the actual product may vary slightly due to the handcrafted nature of our shoes.

3. Pricing All prices are listed in PKR and are subject to change without notice. The price at the time of purchase is the final price. Any discounts or promotional offers cannot be combined unless otherwise specified.

4. Orders and Payments Orders are processed upon receipt of full payment. We accept payments via Cash on Delivery or Card. In case of any discrepancies in payment or order details, we reserve the right to cancel or modify your order.

5. Delivery We offer delivery within Pakistan, with an estimated delivery time of 2-7 working days. Please note that delivery times may vary depending on your location. We are not responsible for any delays caused by third-party delivery services.

6. Returns and Exchanges We stand by the quality of our products. If you are not satisfied with your purchase, you may return or exchange the product within 2 days of receipt, provided the item is in its original condition and packaging. Please note that the customer is responsible for return shipping costs.

7. Warranty Our products come with a 1 month warranty against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

8. Intellectual Property All content on the Dura Walk website, including images, text, and design, is the intellectual property of Dura Walk and is protected by copyright laws. Unauthorized use of our content is strictly prohibited.

9. Limitation of Liability Dura Walk shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

10. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms and Conditions will be resolved in the courts of Pakistan.

11. Changes to Terms and Conditions We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Terms and Conditions.